Roles and Responsibilities
Handle outbound customer calls
Respond to customer queries in a professional manner
Provide accurate information about products and services
Maintain customer records and update call detail
Resolve customer issues or escalate them when required
Qualifications
Freshers can apply
Experienced candidates with tele-calling/customer support is an added advantage
Requirements
Good communication skills in English or Telugu
Good listening and customer handling skills
Basic computer knowledge and MS Office skills
Willingness to work in a voice process