Customer Care Executive

Full time @Jos Alukkas India Pvt Ltd posted 4 weeks ago in Sales & Marketing
  • 100 Feet Road, 641012, Gandhipuram, Coimbatore, Coimbatore, Tamil Nadu, India View on Map
  • Post Date : 13/06/2025
  • Apply Before : 10/07/2025
  • Salary: ₹17,000.00 - ₹18,000.00 / Monthly
  • 0 Application(s)
  • View(s) 14
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Job Detail

  • Job ID 12281
  • Career Level  Executive
  • Experience  2 Years
  • Gender  Female
  • Industry  Management
  • Qualifications  Degree Bachelor
  • Salary   18000
  • HR Contact No  9746422204

Job Description

Job Summary:

We are seeking a dedicated and customer-focused Customer Care Executive to join our team. The role involves handling customer queries, managing sales support, assisting in after-sales service. The ideal candidate will have strong communication skills, attention to detail, and a passion for delivering exceptional service in a high-end retail environment.

Roles & Responsibilities:

  • Greet customers in the store and assist them with their jewelry selection.
  • Address customer inquiries about products, pricing, and payment options.
  • Handle customer complaints, returns, and exchanges professionally and efficiently.
  • Maintain strong relationships with existing customers to encourage repeat business.
  • Follow up with customers post-purchase to ensure satisfaction and obtain feedback.
  • Educate customers about different types of jewelry, gemstones, and designs.
  • Inform customers about on-going offers, new product launches, and special discounts.
  • Support in special events, exhibitions, and store promotions when required.

Required skills

communication skills Customer Queries Handling Greet customers MS office Sales support

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