Service Manager

Job Description

  • We are hiring Service Advisor for our Automobile Sector.
  • Qualification:Any Degree
  • Experience:5-10 Years
  • Language:Tamil,English

Roles And Responsibilities:

  • Oversee and guide all activities of the Service team.
  • Coordinate SLA creations. (through Interaction with the business team).
  • Ensure team follows best practices and maintain service level agreements.
  • Monitors department issues and client complaints.
  • Develop problem management and service improvement plans.
  • Ensure customer/business, client, support, technical parties are represented in the definition and evolution of services.
  • Offer customer service.
  • Maintain customer relationships.

 

More Information

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