Hiring Tele Marketing

Job Description

POSITION: EXECUTIVE

DIVISION: MARKETING – Tele Marketing

LOCATION:COIMBATORE/ KANIYUR VILLAGE

SEX: FEMALE

AGE LIMIT: 23-30 Yrs

MARITAL STATUS: MARRIED / UNMARRIED

CANDIDATE ORIGIN: COIMBATORE

LANGUAGE: TELUGU & KANADAM IS MANDATORY

QUALIFICATION: ANY DEGREE

EXPERIENCE: 3-5 YEARS

SALARY: 14000/-

RESPONSIBILTY:

·       COLD CALL PEOPLE USING A GIVEN PHONE DIRECTORY TO SELL PRODUCTS OR SOLICIT DONATIONS

·       ANSWER INCOMING CALLS FROM PROSPECTIVE CUSTOMERS

·       USE SCRIPTS TO PROVIDE INFORMATION ABOUT PRODUCT’S FEATURES, PRICES ETC. AND PRESENT THEIR BENEFITS

·       ASK PERTINENT QUESTIONS TO UNDERSTAND THE CUSTOMER’S REQUIREMENTS

·       PERSUADE THE CUSTOMER TO BUY BY DEMONSTRATING HOW MERCHANDISE OR SERVICES MEET THEIR NEEDS

·       RECORD THE CUSTOMER’S PERSONAL INFORMATION ACCURATELY IN A COMPUTER SYSTEM

·       DEAL WITH COMPLAINTS OR DOUBTS TO SAFEGUARD THE COMPANY’S REPUTATION

·       GO THE “EXTRA MILE” TO MEET SALES QUOTA AND FACILITATE FUTURE SALES

·       KEEP RECORDS OF CALLS AND SALES AND RECORD USEFUL INFORMATION

KEY SKILLS:

·       PROVEN EXPERIENCE AS TELEMARKETER OR SIMILAR SALES/CUSTOMER SERVICE ROLE

·       PROVEN TRACK RECORD OF SUCCESSFULLY MEETING SALES QUOTAS PREFERABLY OVER THE PHONE

·       WORKING KNOWLEDGE OF RELEVANT COMPUTER PROGRAMS (E.G. CRM SOFTWARE) AND TELEPHONE SYSTEMS

·       EXCELLENT COMMUNICATION AND PRESENTATION SKILLS

·       PROFICIENT IN ENGLISH

·       SKILLED IN NEGOTIATION AND DEALING WITH COMPLAINTS

·       PERSISTENT AND RESULTS-ORIENTED

·       PATIENT AND ABLE TO HANDLE CUSTOMER REJECTION

·       HIGH SCHOOL DIPLOMA; BSC/BA IS A PLUS

GENERAL POINTS:

NEEDS TO COMPLETE THE JOB ON THAT DAY

·      ENSURES ALL CUSTOMERS CORRECTLY & PROVIDE ORDERS TO COMPANY

·       NEEDS TO COME FROM GOOD FAMILY BACKGROUND

·       NEEDS TO SUBMIT QUALIFICATION CERTIFICATES,PASSPORT FOR SECURITY

More Information

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