Telecaller

 

Telecaller

We are looking for an enthusiastic Telecaller Representative to contribute in generating sales for our Hotel. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective Telecaller representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the Hotel
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Handle grievances to preserve the Hotel’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

 

Requirements

• Proven experience as Telecaller representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints

 

Work Experience:

Minimum 1 year Experience in tele-calling is must.

Job Types: Full-time

Salary: not specific

Education: Bachelor’s (Preferred)

If you are someone who wants to experience working in a great environment which can give a fillip to your career,

 

Regards

Contact Person: Dharma(HR)

Contact Number: +919842201414